At Maurice Kilbride, we want repairs to be dealt with as quickly and smoothly as possible. That’s why we use Fixflo, an easy-to-use online repair reporting system designed specifically for tenants.
Whether it’s something urgent or a general maintenance issue, reporting a repair is simple and can be done in just a few minutes.
Reporting a repair couldn’t be easier:
The system guides you step by step, helping you describe the problem clearly so it can be dealt with properly the first time.
Faster Response Times
Because issues are clearly reported (with photos and videos), contractors arrive better prepared and repairs are often resolved more quickly.
Clear Communication
Your report goes straight to the right place, reducing delays and back-and-forth emails or phone calls.
24/7 Reporting
You can report a repair anytime, day or night — no need to wait for office hours.
Fewer Repeat Visits
Accurate information means contractors bring the right tools and parts, helping to fix problems properly the first time.
If you have an emergency repair (such as a major water leak, loss of heating in winter, or a serious safety issue), please report it immediately via Fixflo so it can be flagged as urgent and handled as quickly as possible.
Our goal is to keep your home safe, comfortable, and well-maintained. Using Fixflo allows us to manage repairs efficiently while keeping you informed every step of the way.
If you’re ever unsure whether something should be reported, it’s always better to log it — we’ll take it from there.